This will acknowledge receipt of and thank you for your letter of December 27.
I am enjoying my Kia Soul and feel today, as I did at the time of purchase, that I got more than average value for my money when you consider the amenities and warranty that accompanied the vehicle.
To be frank with you, as a general rule I do not enjoy dealing with car people, whether salesmen or mechanics. I have never felt that they were entirely trustworthy and am always cautious in my association with them or the representations that they make.
This buying experience, however, was different. I established a good rapport with the salesman, Willie Keck, and was able to rely on the integrity of all the information he passed on to me, and his opinion and impressions of the different Kia models I was considering for purchase. He has been fun to work with and I had lunch with him (his treat) just yesterday. He has a good sense of humor and a dry wit which is a refreshing change from the drolls that I encountered several months ago at another dealership. I like the relaxed atmosphere at the Kia dealership and the friendly faces.
I also had several enjoyable chats with your sales manager, Eddie, mostly about ACC football.
A pleasure to work with both of them. Keep them on the payroll.
I look forward to a long association with Hart Motors and will say good things to others about your dealership whenever the opportunity arises.